Sify Assure provides an experienced Account Manager who works closely with the client and serves as the single Sify Assure point of contact for all service delivery questions and concerns. The Account Manager is backed by a seasoned team of IT service delivery professionals.

The Account Managers work to develop a strategic partnering relationship with the client. They attempt to develop a holistic understanding of the clients' requirements and thus help the client fulfill their short and long term requirements.

Through the use of documented SLAs and metrics, regular service review meetings, scheduled and ad hoc reports, Sify Assure ensures the highest levels of initial and ongoing client satisfaction. Our SLAs are customized to the individual requirements of our clients, allowing broad flexibility to meet our clients' needs.